Privacy Policy

The Honey Do Service, Inc. and Honey Do Franchising Group

Effective Date: August 17, 2026
Last Updated: August 31, 2026

Thank you for visiting honeydoservice.com and related websites operated by The Honey Do Service, Inc. and/or Honey Do Franchising Group (“Honey Do,” “we,” “us,” or “our”).

This Privacy Policy describes how we collect, use, share, and protect personal information when you visit our websites, request services or estimates, inquire about franchise opportunities, contact us, or otherwise interact with us online. It also explains your choices and rights regarding your information.

By using our websites or providing us with information, you agree to the practices described in this Policy. If you do not agree, please do not use the sites or submit information.

1. Scope of This Policy

This Policy applies to information collected through Honey Do-owned websites on which it is posted (including honeydoservice.com and related pages). It does not automatically apply to:

• Websites or online platforms operated independently by individual franchisees (each franchise location is independently owned and operated and may have its own privacy practices);
• Third-party websites, social media platforms, or apps we may link to;
• Information collected offline (phone, in person, etc.), unless we specifically indicate otherwise.

Some information we collect may be “personal information” (information that identifies, relates to, or could reasonably be linked to you). Other information may be non-personally identifiable (for example, aggregated or technical data).

2. Information We Collect

Information You Provide Directly When you fill out forms (free estimates, “Find Your Honey Do” zip-code lookup, franchise interest, reviews, customer concerns, contact forms, chat, etc.), we may collect:

• Name
• Email address
• Phone number
• Mailing or service address / zip code
• Details about your project, property, or franchise interest
• Any other information you choose to provide in free-text fields or messages

Information Collected Automatically When you visit our sites, we and our service providers may automatically collect:

• IP address and approximate location
• Browser type and version, device type, operating system
• Pages visited, time spent, referring/exit pages, and clickstream data
• Cookie and similar technology identifiers (see Section 4)

Information from Third Parties We may receive information from service providers (analytics, chat, spam protection, marketing platforms) or, in limited cases, from franchisees or public sources, consistent with this Policy.

3. How We Use Your Information

We use the information we collect to:

• Respond to your service, estimate, franchise, or other inquiries
• Client-Partners who partner with The Honey Do Service, Inc. have project-relevant data retained to facilitate project completion and future reference and warranty claims.
• Provide and improve our websites, services, and customer experience
• Communicate with you about services, updates, news, promotions, or franchise opportunities (where permitted and consistent with your preferences)
• Send brochures or materials by mail or email
• Analyze site usage and improve marketing and operations
• Protect against fraud, spam, and security threats
• Comply with legal obligations
• Any other purpose disclosed at the time of collection or with your consent

We intend to send promotional emails only to individuals who have requested or reasonably expect such communications. You may opt out at any time (see Section 6).

4. Cookies and Tracking Technologies

Our websites use cookies, pixels, web beacons, and similar technologies, including those from third parties. These help us:

• Operate and secure the site
• Remember preferences and understand how visitors use the site
• Measure marketing effectiveness
• Support features such as live chat

Examples of tools currently in use (subject to change): Tom’s Toolbox Field Management, Google Tag Manager, Google Analytics, Google advertising-related services, Zoho SalesIQ (chat), CleanTalk (spam/bot protection), and similar providers. Some of these may support interest-based advertising.

You can control cookies through your browser settings (block, delete, or receive alerts). Note that disabling certain cookies may limit site functionality. For Google Analytics opt-out, you can use the Google Analytics Opt-out Browser Add-on. Industry opt-out tools for interest-based advertising are available at aboutads.info/choices.

We currently do not respond to all “Do Not Track” browser signals in a uniform way because of the lack of industry consensus on their meaning.

5. How We Share Your Information

We do not sell your personal information for monetary consideration in the traditional sense. We may share information as follows:

• With franchisees / local operators — When you request service or an estimate in a specific area, we may share relevant contact and project information with the independently owned and operated Honey Do location that serves that territory so they can respond and provide services.
• With service providers / vendors — Companies that help us operate the website, process forms, provide chat, analytics, email delivery, spam protection, marketing, or other business functions. These parties are required to use the information only to perform services for us and to protect it appropriately.
• Within our corporate family — With affiliated entities under common control, consistent with this Policy.
• For legal and safety reasons — When we believe disclosure is necessary to comply with law, court order, or legal process; to protect our rights, property, or safety or that of others; to investigate fraud or security issues; or in connection with a business transfer (merger, acquisition, bankruptcy, or similar event).
• With your consent or at your direction — Or as otherwise described in a specific notice at the time of collection.
• Aggregated or de-identified data — We may share information that does not identify you personally.

We do not share SMS/text opt-in consent with third parties for their own marketing purposes.

6. Your Choices and Rights

• Marketing communications — You may opt out of promotional emails by using the unsubscribe link in any email or by contacting us (see Section 11). Opt-out requests will be processed within a reasonable time. Transactional or service-related messages may still be sent.
• Access, correction, deletion — You may request to review, update, or delete certain personal information we hold about you by contacting us. We will respond within a reasonable time as required by applicable law.
• State privacy rights — Residents of certain states (including California under the CCPA/CPRA and other state laws) may have additional rights, such as the right to know categories of personal information collected, the right to delete, the right to correct, and the right to opt out of “sale” or “sharing” of personal information for cross-context behavioral advertising. To exercise these rights, contact us using the information in Section 11. We will not discriminate against you for exercising your rights.
• Cookie preferences — Manage via your browser or the tools noted in Section 4.

We may need to verify your identity before processing certain requests.

7. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our websites are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it. If you believe a child under 13 has provided us information, please contact us.

9. Retention of Personal Information

We retain personal information for as long as needed to fulfill the purposes described in this Policy, to provide services, to comply with legal obligations, resolve disputes, and enforce agreements, or as otherwise permitted by law. Retention periods vary depending on the type of information and context.

10. Links to Other Websites

Our sites may contain links to third-party websites or services (including franchisee sites or social media). This Policy does not apply to those third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date at the top will reflect the most recent revision. Material changes will be posted on this page. Your continued use of the sites after changes become effective constitutes acceptance of the revised Policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to opt out of communications, please contact us:

The Honey Do Service, Inc. / Honey Do Franchising Group
1600 W State St Bristol, TN 37659

Phone: 1-866-466-3936 
Online: Use the Customer Concern form at https://honeydoservice.com/customer-concern/ to submit a comment or concern or to request more information 

For privacy-specific requests, please include “Privacy Request” in the subject line or message so we can route it appropriately.